Provider Login
Provider Portal Update (8/20): The Claims Status function is now fully operational. You should no longer have trouble accessing claim status or PA inquiries. If, however, you continue having difficulty accessing claim status inquiries or PAs for upcoming services, please securely send a list of impacted patients and services to ProviderRequests@massdhp.com for assistance.
VendorWeb ALERT
Payment files are currently unavailable. Due to a processing error, payment files after July 30 are temporarily unavailable. VendorWeb is working on the issue and hopes to have it resolved soon. Please note that payments are processing as usual. For payment information, call 844-MH-DENTL (844) 643-3685
In addition, please be aware that the MassHealth call center is experiencing higher than normal call volume which is impacting wait times. Your patience and understanding is appreciated. Call wait times are expected to return to normal by later this week.
Log in with the blue button above and congratulations on being part of a special team of dental professionals serving MassHealth members. Here you can access the secure area of our website where you can:
Verify Eligibility
Upload Prior Authorizations
Verify Prior Authorization Status
View Patient Treatment History
Want to join the MassHealth Dental network?
MassHealth provides access to comprehensive dental care for more than 2 million children, adults, seniors, and individuals with disabilities throughout the Commonwealth. We are the largest dental program in the Commonwealth, covering approximately one out of three Massachusetts residents
BeneCare administers the MassHealth Dental Program under a contract with the Executive Office of Health and Human Services. This includes MassHealth, the Children’s Medical Security Plan (CMSP), and the Health Safety Net (HSN).
Click on the link below to become part of our network.