On April 1, 2025, BeneCare Dental Plans will officially assume all responsibilities for administering the MassHealth Dental Program. This includes MassHealth, the Children’s Medical Security Plan (CMSP), and the Health Safety Net (HSN). The current Dental TPA, DentaQuest, is expected to continue as the third-party administrator for MassHealth until BeneCare is fully operational. The MassHealth Dental Program, administered by BeneCare, will provide operational, customer service, and contact information updates on or before April 1st to ensure a smooth transition for providers, members, and community partners.
About BeneCare
- Established in 1979 by licensed, practicing dentists
- Focused on the unique oral health needs of MassHealth members:
- Local Customer Service office in Worcester, MA
- Staff with deep experience in MA dental office operations
- Dedicated staff providing enhanced member and provider support services
- More than double the number of dedicated community-based Provider Relations Representatives
- New, dedicated dental community-based Care Coordinators
- Clinical oversight by MA licensed, practicing dentists
- Current administrator of the Connecticut Dental Health Partnership Program since 2008
About the MassHealth Dental Program
- The largest dental program in the Commonwealth, covering approximately one out of three Massachusetts residents.
- Provides access to comprehensive dental care for more than 2 million children, adults, seniors, and individuals with disabilities throughout the Commonwealth.
- Mission-focused to ensure equitable access and to improve the oral health of all MassHealth members.
What This Means to You
- Your current provider status will not change upon the transition to BeneCare
- You can find responses to frequently asked questions related to the transition by visiting our FAQ page on the MassHealth Dental Program website
Next Steps
- Field Engagement: Our Provider Relations team will be calling and visiting dental offices across the Commonwealth to provide education on the MassHealth Dental Program and transition.
- Website: The new MassHealth Dental Program website will launch prior to BeneCare’s operational start date.
- Call Center: We will provide new call center contact information on or before April 1, 2025. For now, continue to contact DentaQuest and follow all existing protocols until further notice.
- Future Communications: Please refer to our FAQ page on the MassHealth Dental Program website and check your email for important updates on the TPA transition.
- MassHealth Dental Program 2.0 Presentation: Please visit to access our full presentation from Yankee Dental.
- Upcoming Trainings: Our virtual provider training sessions will take place on Wednesday, March 19th at 12pm, and Wednesday, March 26th at 6pm. Further information and enrollment instructions will be forthcoming.
Thank you for participating in the MassHealth Dental Program!